Each step of the way, new problems tend to arise, such as finding the right cleaning team that can support your new growth, or finding a solution to your new, higher volume of guest messages.

When we look to the best service businesses around, one thing stands out that clearly sets them apart from the competition: systems.

Having the right systems is a game-changer. By and large, systems are what enable businesses to scale effectively. Without systems, a growing business can often turn into a bit of a house of cards, where just a few missteps can lead to a lot of headache.

Fortunately, there are a number of places for BNB managers to look in order to find systems that work. For instance, a lot of what we know to be true about how to provide an excellent guest experience is knowledge that we’ve learned from the way hotels operate. There are tons of great resources out there to help BNB operators find solutions to the nuances and unique challenges that exist in the business.

However, when it comes to scaling the business rapidly, developing great sales systems, automating the day-to-day operations, and maintaining the satisfaction of property owners, the road to success can be a little less clear.

BNB Mastery is a program that walks through every step in how to scale, automate, and down the road even how to sell a highly profitable property management business.